Elements Platform Uptime - Event Type: Critical Infrastructure Security Maintenance – Maintenance details

All systems operational

Event Type: Critical Infrastructure Security Maintenance

Completed
Scheduled for August 07, 2026 at 6:45 AM – 7:45 AMUTC

Affects

US Chicago 01

Under maintenance from 6:45 AM to 7:45 AM

Updates
  • Completed
    August 07, 2026 at 7:45 AMUTC
    Completed
    August 07, 2026 at 7:45 AMUTC
    Maintenance has completed successfully
  • In progress
    August 07, 2026 at 6:45 AMUTC
    In progress
    August 07, 2026 at 6:45 AMUTC
    Maintenance is now in progress
  • Planned
    August 06, 2026 at 12:09 PMUTC
    Planned
    August 06, 2026 at 12:09 PMUTC

    Our infrastructure provider will be performing critical security maintenance on the underlying virtualization platform hosting the US Chicago 01 server during the following maintenance window:

    Start Time: August 7, 2026, 06:45 UTC

    End Time: August 7, 2026, 07:45 UTC

    As part of this maintenance, the US Chicago 01 server will be automatically rebooted once to apply important security updates. While the maintenance window is one hour, the expected interruption to websites and services hosted on this server should be brief, typically around 2–5 minutes while the server restarts.

    This maintenance is being carried out by our infrastructure provider to address a critical security vulnerability affecting the underlying virtualization platform. Due to the nature of the update, the maintenance window cannot be rescheduled, and the reboot must be performed by our infrastructure provider.

    No action is required on your part. If you experience any issues after the maintenance window has completed, please contact our support team.

    We appreciate your patience and understanding as these important security updates are applied.