Elements Platform Uptime - Event Type: Critical Infrastructure Security Maintenance – Maintenance details

All systems operational

Event Type: Critical Infrastructure Security Maintenance

Completed
Scheduled for July 24, 2026 at 5:15 AM – 6:15 AMUTC

Affects

US New York City 01

Under maintenance from 5:15 AM to 6:15 AM

Updates
  • Completed
    July 24, 2026 at 6:15 AMUTC
    Completed
    July 24, 2026 at 6:15 AMUTC
    Maintenance has completed successfully
  • In progress
    July 24, 2026 at 5:15 AMUTC
    In progress
    July 24, 2026 at 5:15 AMUTC
    Maintenance is now in progress
  • Planned
    July 24, 2026 at 12:04 AMUTC
    Planned
    July 24, 2026 at 12:04 AMUTC

    Our infrastructure provider will be performing critical security maintenance on the underlying virtualization platform hosting the US NYC 01 server during the following maintenance window:

    Start Time: July 24, 2026, 05:15:00 UTC

    End Time: July 24, 2026, 06:15:00 UTC

    As part of this maintenance, the US NYC 01 server will be automatically rebooted once to apply important security updates. While the maintenance window is one hour, the expected interruption to websites and services hosted on this server should be brief, typically around 2–5 minutes while the server restarts.

    This maintenance is being carried out by our infrastructure provider to address a critical security vulnerability affecting the underlying virtualization platform. Due to the nature of the update, the maintenance window cannot be rescheduled.

    No action is required on your part. If you experience any issues after the maintenance window has completed, please contact our support team.

    We appreciate your patience and understanding as these important security updates are applied.